OracleRDA(RemoteDiagnosticAgent)工具说明

RDA(RemoteDiagnostic Agent)是oracle用来收集、分析数据库的工具，运行该工具不会改变系统的任何参数，RDA收集的相关数据非常全

一.RDA 说明

RDA(RemoteDiagnostic Agent)是Oracle用来收集、分析数据库的工具，运行该工具不会改变系统的任何参数，RDA收集的相关数据非常全面，可以简化我们日常监控、分析数据库的工作。

一般Oracle 原厂的人巡检也是使用RDA工具。 不过一般国内的DBA 巡检时很少使用这个工具，一般都是通过AWR 或者自己整几个脚本，，跑了在分析一下就ok了。

在MOS 上创建SR(Service Request)时（我08年刚接触Oracle时，那是MOS 上还是称呼Tar，后来改成了SR了）。 Oracle 也会要求客户上传RDA的信息。 通过RDA 可以快速的了解系统的状况。

RDA 是用Perl 脚本写出来的。 可以通过MOS 下载RDA。 RDA 是一个客户端，解压缩之后就可以直接使用了。

MOS 上的2篇说明如下：

Remote Diagnostic Agent (RDA) 4 - Getting Started [ID314422.1]

Remote Diagnostic Agent (RDA) 4 - FAQ [ID 330363.1]

RDA 4 Release Notes [ID 414970.1]

RemoteDiagnostic Agent (RDA) is a command-line diagnostic tool that is executed by anengine written in the Perl programming language. RDA provides a unified packageof support diagnostics tools and preventive solutions. The data capturedprovides Oracle Support with a comprehensive picture of the customer'senvironment which aids in problem diagnosis.

Oracle Supportencourages the use of RDA because it greatly reduces service request resolutiontime by minimizing the number of requests from Oracle Support for moreinformation. RDA is designed to be as unobtrusive as possible; it does notmodify systems in any way. It collects useful data for Oracle Support only anda is provided if required.

At this time,RDA has been successfully tested to run on the following Supported platforms:

1) Apple Mac OS X/Darwin

2) HP OpenVMS Alpha 7.3-2 andabove

3) HP OpenVMS Itanium

4) HP Tru64 UNIX

5) HP-UX Itanium

6) HP-UX PA-RISC (32 and 64 bit)

7) IBM AIX on POWER Systems(32 and64 bit)

8) IBM Dynix/Ptx

9) IBM Linux on POWER

10) IBM zSeries Based Linux

11) Linux Itanium

12) Linux x86 (32 and 64 bit)

13) Microsoft Windows 2000Workstation and Server

14) Microsoft Windows 2003 Server

15) Microsoft Windows 2008

16) Microsoft Windows Vista

17) Microsoft Windows XPProfessional

18) Sun Solaris Intel

19) Sun Solaris SPARC (32 and 64bit)

2.2 FollowingPlatforms are NOT Supported:

IBM Z/OS(OS/390)

You can run RDAalso on other platforms that support Perl 5.005 and later. However, OracleSupport recommends testing on a non-production server first because theperformance is unpredictable. For example, you will receive errors when RDAattempts to run utilities and commands that are not supported on theseplatforms.

2.3 Products Supported

RDA collectsinformation that is useful for diagnosing issues related to the followingSupported Oracle products

1) OLAP Products (Express Server,Financial Analyzer, and Demand Planning Server)

2) Oracle Application Server (iAS1.0.2.x/9.0.x/10.1.2.x/10.1.3.x,10.1.4.x,WebLogic Server (WLS) Release 9.x and10.x,11g (WLS), HTTP Server,WebCache,J2EE/OC4J)

3) Oracle Billing and RevenueManagement products

4) Oracle BPEL Process Manager

5) Oracle Collaboration Suite(Email Server,Calendar,Discussions,Content Services,Workspaces,WebClient,andWireless)

6) Oracle Data Integrator

7) Oracle Developer (Forms andReports)

8) Oracle Ebusiness Suite 11i and12

9) Oracle Enterprise Content

10) Oracle Enterprise SingleSign-on

11) Oracle Enterprise performancemanagement (Hyperion) products

12) Oracle Guardian

13) Oracle Identity Managementproducts

14) Oracle JDBC/PRO *C/ODBC andother development client related information

15) Oracle Management Server andIntelligent Agent (Grid Server, Agent Server, DB Control)

16) Oracle Networking products

17) Oracle RAC Cluster(Single/Multiple Nodes, Automatic Storage Management, Oracle Cluster FileSystem, Data Guard)

18) Oracle RDBMS Server (Standardand Enterprise Editions)

19) Oracle Retail (Retek)

20) Oracle SQL*Plus/iSQL*Plus

21) Oracle Universal Archive (11g)

22) PeopleSoft

23) Siebel

Additional new Oracle products will be supported in future releases. We are constantlyenhancing and refining RDA, so make sure you have the latest version! For moredetailed information see the Knowledge 330760.1.